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How to Make Small Talk Interesting and Compassionate
If you get asked a question, try to make it interesting and turn it into another conversation topic. Mirroring is basically the act of taking the last part of what the other person has just said and repeating it in a form of a question. Labeling is naming an emotion that someone in front of you is experiencing. It automatically reduces the levels of stress simply by naming the emotion that the other person is experiencing.