Shameless cover image

Nepo baby blunders

Shameless

00:00

Ticketmaster Apologizes to Taylor Swift and Her Fans

On Thursday Ticketmaster published a blog post apologizing to Taylor and her fans. They wrote especially those who had a terrible experience purchasing tickets. Overall we estimate about 15 percent of interactions across the site experienced issues. That's not many but in the context of like how many millions of tickets they sold it to a lot of people who are mad. It reminded me again of what happens when you're a star like Taylor Swift who tells their fans repeatedly that they are your friends so when things go wrong they are almost holidaying you personally and solely liable.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app