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Empowering HR Through AI Integration
This chapter explores the launch of Balance, a platform integrating AI to support HR practices, particularly through a virtual assistant named Nadia. The discussion centers on the transformative potential of AI in enhancing employee communication, engagement, and self-directed learning while alleviating administrative burdens. Emphasizing that AI should complement rather than replace human interaction, the chapter highlights ongoing challenges and the importance of empowerment in the evolving landscape of workplace dynamics.