LLMs and Knowledge Graphs for Customer Experience - with Michael Walrath of Yext
AI in Financial Services Podcast
00:00
The Benefits of Leveraging Graph Technology and LLMs at the Same Time
The chat UBT is clearly currently the bet. The best conversational model out there. There are other models that are more empathetic, right? So if you would use a more empathetics model if you were responding to respond to consumer reviews, right? And so, you know, I think the best way for most businesses to think about this is that these models are going to become more commoditized and cheaper and diverse over time.
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