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309: Tech-Driven Insights from Solo Lawyer Lee Rudin

The 80/20 Principle

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Optimizing Virtual Assistance in Legal Practices

This chapter explores the strategic hiring and management of virtual assistants (VAs) for legal practices, focusing on the significance of sales skills over traditional customer service roles. It highlights the benefits of outsourcing tasks across different time zones to enhance workflow efficiency while addressing the challenges of training new hires. Additionally, the chapter discusses innovative marketing strategies and the effective use of technology and communication tools to improve brand presence and operational coordination.

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