The pandemic has caused just a Titanic shift in the way that people do business. Many are now realizing that it's never going to be what it was. Hybrid work is here to stay. We're seeing more executive interest and support than we've ever seen in our entire careers. And one of my favorite use cases uses knowledge graphs to basically predict where there might be gaps in a workforce.
In this episode of Knowledge Cast, Zach and Joe pass the mic to globally recognized KM expert Bill Kaplan, who interviews them about their new book Making Knowledge Management Clickable: Knowledge Management Systems Strategy, Design, and Implementation.
Zach and Joe speak about how they got involved in Knowledge Management, their history founding Enterprise Knowledge, and how they decided to write a book about bridging the gap between knowledge management and technology. They also speak about how the book can help anyone understand their organization’s needs and opportunities, strategize and prioritize features and functions, design with the end user in mind, and build a system that end users will embrace.
Making Knowledge Management Clickable is now available to purchase on Amazon.
To learn more about Enterprise Knowledge, visit us at: enterprise-knowledge.com.
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