From kickoffs to retros and Slack channels — Stripe's documentation best practices with Brie Wolfson
In Depth
How Does Writing Express Itsself?
You can tell a lot just by the way people email. And yeah, it could be interesting to see someone write up a memo on something. There's a workshop I actually do with companies called Writing and I Care a Lot memo. One principle of writing that I try to stress in these workshops that I offer is the summary is often pretty boring because it's obvious. The more interesting piece is the edge, but it's tempting to start with the summary which seems like the most helpful place to start. But actually the most interesting thing is the piece on the edge.
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