The Alldus Podcast - AI in Action cover image

ServiceNow Series E43: Jeff Schott, VP of Platform Automation & Global Service Delivery at Pomeroy

The Alldus Podcast - AI in Action

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What Are Some of the Macro Trends You're Seeing With Your Customers?

iam specifically thinking of didital transformation and some of the work hugos are doing. We talk about diital transformation as a concert. It really is simply optimizing and simplifying rigt. Just like you ive never called customer service for help with my gogle phone. I've got on line gott the help i need. Watched ou to video, gotten article. And now all those users are not experiencing that problem any more without calling customers service or creating a ticket. All thi som user never even knows they have a problem. You're going from a place where i'm using my pc. It's giving me a you can have to he language, but

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