EP 42: Team culture lessons from 37 years at Chick-fil-a, ft. David Salyers
Private Practice Playbook
Cultivating Business Culture
This chapter explores the parallels between business culture and sports, emphasizing the critical role of a vibrant culture in organizational success. The discussion highlights the importance of employee engagement, emotional connections with customers, and the unique values that set a brand apart from its competitors. Additionally, it addresses the evolving expectations of work culture in a post-COVID world, stressing the need for leaders to embody the behaviors they wish to instill in their teams.
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