
Capabilities vs Process: Is There a Difference?
APQC Podcasts
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How Does the PCF Work With Capabilities?
Holly: How does the PCF work with the idea of capabilities? And you can use that process classification framework to help with your capability mapping. Rick: The key is that there has to be a structure, a framework or a set of frameworks that are aligned and integrated. So over time, you need to pick an approach and then follow it in different ways.
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