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The Peter Voss Hypothesis: We Will Soon Need to Embrace AI to Be Effective in the World
The Product Science Podcast
How Product Board Measures Customer Satisfaction
The self-service rate and customer satisfaction are the two big measures. Miro Remias is a senior product manager at Product Board, a software for product managers. He says they get around 90% self-service on things that are in scope. "We take customer feedback very seriously"
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