4min chapter

WTF Gym Talk cover image

The Micro Details of Macro KPIs | Cancellations

WTF Gym Talk

CHAPTER

How to Avoid Cancellations in a Micro Gym

If you have a 30 day cancellation notice and let them know, but hey, it's curious. Text an email or in person next time you see them. The change of interest is a hard one because they think they're going to hurt your feelings. Tell your clients that check their ego at the gym door. Well, I need you to fucking check your ego too. It's not personal.

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