Unsucking the Touchpoint

A touch point has to be a point of interaction involving a specific human need but also in a specific time and place. The example I thought of when I was reading this article is going to look at opening hours for maybe a health clinic because I'm working so much with health right now. Within the context of looking at that website, either it's open right now or not. So you could add something like openright now or opening in one hour,. But you could also within the context of it not being open, add numbers to other health related sites who are open, who are open exactly. And that's context for you. Yeah, what you need to do is a task involved at