How to Hire a Chief of Staff for Cactus

Kel Hana is Cactus' chief of staff. She says the first thing to do when you start a small company is hire a chief of staff, which they did last year. The agency has 18 full-time employees as well as contractors and that's "quite big," she says. Kel: I don't see a lot of companies or even agencies investing in their people in the way that I've seen Cactus.