Fintech Insider Podcast by 11:FS cover image

670. News: BaaS partnerships for Chetwood and HSBC and Adyen taps Tink for Open Banking payments

Fintech Insider Podcast by 11:FS

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Is There a Customer Lens in the Back End?

I think there's going to be loads of really interesting, innovative things we can do in the back end. They're probably not going to come through very much in the front end proposition because when we've tested it with customers, they don't know the problems exist and so they kind of aren't bothered about them. So what we're probably going to do is think about those customer-led features and flexibility,. You know, creating great savings products for children and better credit products. But we probably won't really major on all of the stuff in the background. I mean, obviously we'll talk about it in the industry, but it isn't necessarily going to be at the forefront of the

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