How to Get AI to Do Research on Telephone Operators

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GPT is a language prediction tool. It's basically fancy auto complete. You give it some words and it predicts what should come next. But it doesn't actually know anything, just this large pattern recognition machine. So it battles. It makes stuff up. And so the approach we decided to take was to break up our process into a bunch of little tasks and see if we can get AI to do each of those.

We used to think some jobs were safe from automation. Though machines have transformed industries like agriculture and manufacturing, the conventional wisdom was that they could never perform what's called "knowledge work." That the robots could never replace lawyers or accountants — or journalists, like us.

Well, ever since the release of artificial intelligence tools like ChatGPT, it feels like no job is safe. AI can now write essays, generate computer code, and even pass the bar exam. Will work ever be the same again?

Here at Planet Money, we are launching a new three-part series to understand what this new AI-powered future looks like. Our goal: to get the machines to make an entire Planet Money show.

In this first episode, we try to teach the AI how to write a script for us from scratch. Can the AI do research for us, interview our sources, and then stitch everything together in a creative, entertaining way? We're going to find out just how much of our own jobs we can automate — and what work might soon look like for us all.

(And, in case you're wondering... this text was not written by an AI.)

This episode was produced by Emma Peaslee and Willa Rubin. It was edited by Keith Romer. Maggie Luthar engineered this episode. It was fact-checked by Sierra Juarez. Jess Jiang is Planet Money's acting executive producer.

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