2min chapter

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4 Business Ideas That Changed the World: Scientific Management

HBR IdeaCast

CHAPTER

Frederick Taylor

Frederick Taylor thought he was going to build a world in which there was so much surplus created by all this increased labor productivity that there would be no reason to fight about the surplus. He confused and he angered a variety of different kinds of managers, particularly foremen, but also firm owners. "He really was certain that there was one right way and it was his way"

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