6min chapter

Up First from NPR cover image

When Chatbots Play Human

Up First from NPR

CHAPTER

The Illusion of Empathy in AI Chatbots

This chapter examines the misunderstandings surrounding the emotional capabilities of AI chatbots, illustrated by a heartbreaking case of a boy dependent on one. It also addresses the ethical implications of chatbot design and the importance of transparency to prevent users from forming misinterpreted relationships with these technologies.

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