2min chapter

The Safety of Work cover image

Ep.84 How do orgasnisations balance reliable performance and spontaneous innovation?

The Safety of Work

CHAPTER

How Do We Attract and Retain the People That We Need?

The more we incentivise and motivate people to be reliable role performers, the more they are afraid. We can help a little bit with giving at rewards, sort of intrinsic, extrinsic motivation. But the real goal is to get people to actually want to do more than their role. And that requires us to think seriously about what behaviour is to expect of people.

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