The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

New at Intercom: Unlocking in-product messaging

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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Intercom Tooltips for Customer Engagement and Customer Support

Intercom customers report 31% higher engagement, 22% higher activation and 21% higher attention after implementing Intercom for customer engagement. Over the past few years, we've evolved our in-product messaging options to cater to lots of different use cases. Tooltips can predict what users might need, then answer their questions before they have asked them. This is win-win as it increases customer satisfaction whilst keeping support costs lower.

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