The Art of Hotel Merch and More
Fashion People
00:00
Navigating Hospitality Challenges
This chapter examines the hurdles of training staff in the hospitality sector, particularly in cultivating a strong service culture amidst a competitive job market. It highlights the importance of passionate employees and the unique identity of family-run hotels compared to corporate chains. Additionally, the chapter reflects on how personal motivations and experiences shape the ambitions of hotel owners, focusing on the need for authentic and engaging guest experiences.
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