Presented Complaint

Rachel describes being made to feel like a naughty schoolgirl, just because of the language that people were using in the hospital at the time. She feels it's something that is essentially free to change the language we use. So i really want to delve into this, and that's why i've got doctors katrina cox and zoe fritz with me. Both work at adenbrook's hospital and at cambridge university,. Zoe's also an ethesis so welcome both of you to inside health. E been so much o having us on. Katrina, can i start with you? Because i think the first thing we need to get our heads round is what are some of