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A Brief History of the Digital Industry - Part 2
Traditional insurers spend their time hiding behind legalese and snail mail checks. But the world's largest digital companies are seeking a better way. eBay grew its warranty sales by 500% within weeks of switching from a traditional insurer all while making customers happier with an NPS of 65 plus they achieved this with AI back pricing. And we'll speak with a friend of Pivot about what's going on inside Twitter.