How to Measure 80% of Customers Get Value

How do you know that 80% of customers get value? No, that's sort of the trick question. And that's the same thing as we mentioned earlier that it's sort of a guess, I guess. That sounds very susceptible to manipulation and people's agendas. But I think the numbers here are sort of just an example. So it comes out to communication. It comes down to the person who can argue best for their thing. Yes, exactly.