The Importance of UX in Technology

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If you're putting together a shelf or a bookcase, it's not because you're a tool enthusiast. You just want your books to not be on the floor. That's what most of us are looking for in technology products. User experience design is about thoughtful creation of the experience that the user is going to have.

Laura Klein shows us how User Experience happens whether we design it intentionally or not. She paints a picture of what the the future of UX Design looks like. She teaches us if we’re too close to a project, we ought to step back and let others do the research. She also uses a really effective medical analogy to remind us of the value of specialization.

Secret Identity (5:44)
Origin Story (10:56)
Where is Design Going? (16:04)
Do Titles Matter? (24:50)
It Just Works? (29:20)
Is Everyone a Designer? (32:56)
What Drew you to User Research? (39:16)
Awkward Testing Story (44:44)
Listener Question? (49:58)
Habit of Success (55:42)
Invincible Resource (59:24)
Recommended Book (63:00)
Best Advice (65:30)
Contact Info (68:55)

Check out the detailed show notes and Eli Jorgensen’s astonishing superhero artwork at userdefenders.com/043

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