Quality vs. Convenience in Business

In this episode, we are joined by Teresa Noonan, founder of Lot No 68 and former Costco executive, to explore the power of company culture in driving long-term success. Teresa spent 32 years at Costco, where she played a key role in leadership development and worked closely with the legendary Jim Sinegal. 

Through personal stories—from starting as the only woman on an all-male night shift crew to rising through the ranks—Teresa shares firsthand insights into how Costco built a culture centered on respect, responsibility, and continuous improvement. We also discuss how businesses can create multi-party stakeholder win-wins by fostering people-first leadership and optimizing value chains.