Leveraging AI and Predictive Models to Improve Member Experience: Insights from Humana and Everise
Becker’s Payer Issues Podcast
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Enhancing Member Engagement Through Predictive Models
This chapter explores the role of predictive models in improving member engagement by prioritizing quality interactions. The speakers discuss the significance of understanding member needs and behaviors, particularly in medication adherence, and share strategies for using data to enhance outcomes.
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