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Is There a Specific Intervention That's Made a Difference?
I remember reading years ago, McKinsey going, how do we actually have the teams and the client teams within McKinsey collaborate and work for the sake of the firm rather than in a kind of competition within the firm? And I'm wondering, has there been a significant intervention that's made a difference, or has it just been a lot of persistence over seven years? I think it's a series of things and it's all about people. To some degree, there are some processes and some systems and some rules. But most of the decisions, most of the decision-making is really made at a local level. So it's restock. Yeah.