AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
4min chapter
359: Systems Thinking For CX: Collaboration And Productivity
The CX Cast
Exploring Managed Scope, Risk, and Human Factors in Systems Thinking for CX
The chapter emphasizes the significance of focusing on a few related issues and understanding their interconnected nature to improve employee experience and customer experience. It discusses systems thinking as a tool to identify root causes of failure and enhance collaboration and productivity within organizations.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode