
Jack and Paul answer your questions (Pt. 2)
Above Board
Is Ash Better Suited to Do Customer Support?
I was on support pretty much all day, every day, and I was just getting inundated with people wanting features. We've spent so much time working on architecture and data stuff that we hadn't got any features in a while. And it was stressing me out because I want to make customers happy. That's why I run a company is because I want the customers who are giving us money to be happy. So yeah, I definitely was stressed out about that. But now we are getting back to shipping more frequently.We have hired somebody who can now, I think I take it personally as well. Like I see support and if somebody's unhappy or somebody wants something that we can't
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