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How to Promote Friendly People Over Super Stars
Benson looked at an alternate promotion scenario where companies decide to promote not the stars, but the salespeople who are good at collaborating. And teams managed by the friendly people do 30% better than those managed by the super stars. The stars get promoted their terrible managers. But if you don't promote them, and you pass them over in favor of some warm and fuzzy, intepersonal woos, the top performers will pout and stop trying.