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EQ & Social Regard: Do you actually care about your team?

The Leader Factor

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Mastering Influence: Agent and Content Characteristics

This chapter discusses the critical role of both agent and content characteristics in the process of influencing others. It emphasizes the importance of factors such as personal traits, emotional intelligence, argument strength, and the request's importance in determining an individual's ability to influence others effectively in various contexts. The discussion also touches on the negative impacts of deceptive, coercive, and manipulative tactics in leadership and highlights the significance of focusing on intent, motivation, and healthy influence patterns in leadership roles.

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