#368
Mentioned in 13 episodes
Four Seasons
The Story of a Business Philosophy
Book • 2009
This book is an engaging memoir by Isadore Sharp, the founder of Four Seasons Hotels.
It chronicles his journey from a child of immigrant parents to becoming a global hotel management magnate.
Sharp recounts the history of Four Seasons, starting from its roots in his father's construction business, and how he transitioned into the hotel industry through trial and error.
The book highlights Sharp's vision for superior design, top-quality amenities, and a deep commitment to service.
It emphasizes the importance of employee empowerment, customer experience, and the four pillars of the Four Seasons philosophy: quality, service, culture, and brand.
The book also includes stories of overcoming challenges, building enduring relationships, and the company's expansion into various regions.
It chronicles his journey from a child of immigrant parents to becoming a global hotel management magnate.
Sharp recounts the history of Four Seasons, starting from its roots in his father's construction business, and how he transitioned into the hotel industry through trial and error.
The book highlights Sharp's vision for superior design, top-quality amenities, and a deep commitment to service.
It emphasizes the importance of employee empowerment, customer experience, and the four pillars of the Four Seasons philosophy: quality, service, culture, and brand.
The book also includes stories of overcoming challenges, building enduring relationships, and the company's expansion into various regions.
Mentioned by
Mentioned in 13 episodes
Mentioned by 
David Senra while discussing the importance of perseverance and the capacity to endure pain.
David Senra while discussing the importance of perseverance and the capacity to endure pain.
2,704 snips
#878 - David Senra - 15 Harsh Truths From History’s Greatest Founders
Mentioned by David Senra in relation to Isadore Sharp's business philosophy and approach to service.
David Senra in relation to Isadore Sharp's business philosophy and approach to service.
913 snips
#234 Sam Walton: Made In America
Mentioned by David Senra to illustrate a similar business strategy during a recession, focusing on sustained advertising.
David Senra to illustrate a similar business strategy during a recession, focusing on sustained advertising.713 snips
#351 The Founder of Rolex: Hans Wilsdorf
Mentioned by David Senra , emphasizing the importance of resilience and the capacity to endure pain in achieving excellence.
David Senra , emphasizing the importance of resilience and the capacity to endure pain in achieving excellence.
153 snips
David Senra - Passion & Pain - [Invest Like the Best, Forever Episode]
Mentioned by the podcast host in the context of Isadore Sharp's quote on excellence and the capacity to take pain.
120 snips
#236 Nims Purja (Mountain Climber)
Mentioned by David Senra , highlighting Isadore Sharp's autobiography and his philosophy on excellence.
David Senra , highlighting Isadore Sharp's autobiography and his philosophy on excellence.
113 snips
David Senra - The Hard Way Is The Right Way - [Glue Guys, EP.10]
