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Message Not Received
Why Business Communication Is Broken and How to Fix It
Book • 2015
Phil Simon examines how modern business communication breaks down—through jargon, overreliance on email, and misuse of tools—and offers practical solutions to improve message clarity.
Drawing on research, anecdotes, and examples, he recommends simpler language, better tool selection, and behavioral changes to ensure messages are received and understood.
The book covers alternatives to email, etiquette suggestions, and organizational practices that encourage clearer exchanges.
It emphasizes understanding audiences, reducing unnecessary messages, and using appropriate media for different conversations.
Overall, Simon provides actionable guidance for individuals and companies aiming to make communication more efficient and less error-prone.
Drawing on research, anecdotes, and examples, he recommends simpler language, better tool selection, and behavioral changes to ensure messages are received and understood.
The book covers alternatives to email, etiquette suggestions, and organizational practices that encourage clearer exchanges.
It emphasizes understanding audiences, reducing unnecessary messages, and using appropriate media for different conversations.
Overall, Simon provides actionable guidance for individuals and companies aiming to make communication more efficient and less error-prone.
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Mike Vardy
Phil Simon
Message Not Received with Phil Simon
