Heads in beds

In this memoir, Jacob Tomsky chronicles his over a decade-long career in the luxury hotel business, starting as a valet parker in New Orleans and rising to front desk agent in Manhattan.

The book reveals the highs and lows of hotel life, including the antics of guests and staff, the secrets of the housekeeping department, and the challenges faced by employees in a highly demanding service industry.

Tomsky shares his experiences with humor and candor, providing insights into the unwritten codes and practices of the hospitality trade.