#8041
Mentioned in 4 episodes

Raving fans

a revolutionary approach to customer service
Book • 1993
Author
Ken Blanchard
Author
Kenneth Blanchard

Mentioned by

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 Tommy Mello
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 Jon Gordon
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 Anthony Consigli
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 Gabe Whitmer
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 Krista Dicks

Mentioned in 4 episodes

Mentioned by
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Tommy Mello
 as a book about providing exceptional service that inspires customers to rave about their experiences.
11 snips
The Power of Networking: Who's in Your Life? with Ivan Misner
Mentioned by
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Anthony Consigli
 when discussing the concept of "Raving Fans" and its impact on his company's growth.
628: Anthony Consigli - Digging Graves, Playing Football at Harvard, Learning From Failure, Taking Big Chances, & Growing a Business From $3 Million to $4 Billion
Mentioned by
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Gabe Whitmer
 as a book that talks about customer service.
Mortgage Banker, Gabe Whitmer, sheds light on recent changes in lending
Recommended by
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Tommy Mello
 as a top book for everyone, emphasizing customer service and loyalty.
Q&A with Tommy - Outselling Your Competition Without Lowering Your Prices
Mentioned by
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Jon Gordon
 as one of Ken Blanchard's best-selling books.
How to create a cult-like team with Jon Gordon
Mentioned by Jim Ludwig, who shares that it helped in his business at Main Street.
Ep 346: Moving Procrastinating Clients To Yes Instead Of Selling As A Fee-Only Advisor With Jim Ludwick
Mentioned by
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Krista Dicks
 as a book she read early in her career about creating ideal customers.
#138 Better Questions, Better Care: Communication That Improves Outcomes with Colette Slone, RMT, Clinic Owner

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